To reset your Account Live password, go to the account.live.com/password/reset page (valid, if the two-step authentication feature is on), enter your registered email address or phone number, and click the Continue button. Microsoft will send you a password reset code on your provided email ID or contact number. Check your email or phone’s inbox for the code; copy the same and paste it on the page where you were performing the Account Live password reset process.
Follow the onscreen instructions to set a new password for your account. In case, if the two-step authentication is not on, then go to the account.live.com/acsr and use any other email address to reset the password. For further information on Account Live com password reset process, feel free to contact Microsoft customer support technicians.